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BML Offers an array of marketing services including,
Voice of the Customer Surveys, Targeted Market Research, and Technical
Intelligence
Voice of the Customer (VOC)
If you are going to sell to someone you must understand their business
needs for your product as they perceive them, not as you think the
should. BML offers telephone probes of customer groups to solicit
responses to surveys that you help prepare. Find out what your prospects
really think about your offerings. BML builds its calling services
into convenient packages based on the number of contacts made. We
select our calls by sampling customer lists that we obtain. Once
you know what works, you can use those lists to make your own customer
calls with a much higher probability of success because you know
what your prospects are looking for. Tell us what you need to find
out and we’ll suggest a plan for you.
Market Research
Have you ever tried to look up some important market research information
and found that while the information was available you needed to
buy a $3000, 300 page report to get the information on one page?
We have access to high quality market analysis through our own resources
and that of our alliance partner Balkin Information
Services. Tell us what you need to find out and we
will give you an estimate based on just what you need.
Technical Intelligence
Along with our literature research, we can couple customer calling
and find out information that is unavailable in any report. This
the same service that we provided for over a year to a very large
financial analysis firm. Our patent mapping product "The
Strategic Opportunity Cube" is a gateway to information
about your competitors hiding in the patent literature. Know what
they patent and you will know where their R&D programs are focused.
One customer found that after many years of parallel development,
his main customer was starting to file patents in areas where his
company was the market leader.
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